Welcome to Tailored Counselling Services

At Tailored Counselling

We offer access to counselling either Face-to-Face or remotely via Skype, Zoom and Telephone or a blended approach using a combination of platforms tailored to individual needs. For some clients online therapy may well just be an individual preference.  Understandably some clients choose an alternative medium to access Counselling for reasons such as distance, mobility issues, transport problems, a busy daily schedule, and child/other caring responsibilities.  Depending on a clients personal circumstances remote Counselling sessions may suit individual needs much better. Remote Counselling offers more flexibility; there is no travel involved and it saves time.  Remote Counselling has the potential to overcome some of the barriers to conventional psychological therapy services

Conducting online Counselling sessions using remote mediums can at times in peoples’ lives for different reasons maintain continuity of treatment sessions. Providing the option for remote therapy even if just occasionally, can help mitigate some logistical challenges.

An initial fifteen minute consultation is free of charge to establish if Counselling is suitable, if we decide to continue and arrange an Online/Telephone Counselling session payments need to be made 24 hours in advance by direct bank transfer. Face-to-Face sessions are payable by cash at each appointment.

Your Local Provider of Quality Accredited Psychological Services In Nottinghamshire and Derbyshire.

Here are some examples of the different problems and difficulties we can help you with including Depression, Stress Reduction, Anxiety, Panic, Post Traumatic Stress Disorder (PTSD), Generalised Anxiety Disorder (GAD), Phobias, Chronic Fatigue Syndrome/M.E, Obsessive Compulsive Disorders (OCD), Post-natal Depression, Occupational Issues,  Somatoform Disorders/Hypochondriasis, Trauma, Habit Reversal, Trichotillomania (hair-pulling disorder), Relationship/Family problems, Bereavement, End of Life, Couple Counselling, Anger, Low Self-Esteem, Abuse – Emotional, Physical, Sexual, Relationships, Mediation.  We offer Psychological  Assessments, Counselling  and Cognitive Behavioural Psychotherapy for Adults, Teenagers and Children.

Our aim is to provide clients with the very best standards of care, client satisfaction, professional and confidential Psychotherapy Services.  We are fully Accredited Counsellors and Psychotherapists of the British Association of Counselling and Psychotherapy(BACP), British Association of Behavioural  and Cognitive Psychotherapy (BABCP), UK Council for Psychotherapy (UKCP),  BACP Registered and Approved by the Professional Standards Authority for Health and Social Care.  For more information about professional bodies please see websites as below:




We are independent practitioners at Tailored Services.

All therapists are registered with the ICO (Information Commissioner's Office)

Feedback of the Month

I found the atmosphere extremely calming and Paula's attitude and warmth were also very calming. I found it very easy to talk to Paula. Just being able to talk to someone outside the family and friends was a huge help, knowing that there would be no judgement. I felt able to express myself honestly and openly.
I found it hugely beneficial to unload my pent-up fears and difficulties.
I think the greatest surprise was that on several occasions, when Paula asked me a question, I could only answer: " Oh, I hadn't thought of it like that". So I was able to gain a new perspective and understand better how to tackle the problem.
I feel that the experience was hugely beneficial to me and I am now in a much more positive frame of mind.

One hundred percent of feedback recieved from Clients rated our services as excellent and would definitely recommend Tailored Counselling Services


"Counselling helped me understand what the underlying issues were and why they were happening.  The ways to deal with the issues were particularly helpful for when similar issues arise in the future" Counsellor: Paula

January 12, 2017

"I didn’t believe talking to somebody would help so much.  Never been a believer in therapy now I am a big believer." Counsellor: Paula

January 12, 2017

"Paula has given me the techniques, understanding and confidence to manage my anxiety and underlying faulty thought patterns. Although I had a rudimentary understanding of the various CBT techniques from reading books; I lacked the confidence and direction to apply these in a sustained basis. I found that working with a therapist/Paula was like having a coach that could guide me." Counsellor: Paula

January 12, 2017

"I would recommend to anyone who is being troubled by intrusive thoughts to make an appointment and not be embarrassed. This was my initial worry as my thoughts were quite bizarre and disturbing; yet I encountered a totally accepting environment." Counsellor: Paula

January 12, 2017

"I have found counselling has had a profound effect on my life, it has given me clarity and more understanding about the things that blacked my days.  I found the pace helped me and feel that if I had been pushed I would have crumbled and not returned.  I thank you for the care and consideration you gave to me" Counsellor: Paula

July 6, 2017

"At the time I was going through a difficult time in my life and lurching from one crisis to the next. I felt like I was in a black tunnel with no light at the end of it. From the moment I met Paula I felt reassured. I never felt judged as I discussed my problems with her or that she was anything other than professional. I was able to say whatever I wanted to her, secure in the knowledge that it was confidential. She ‘got me’ pretty much from the beginning of our sessions and helped me see I did have a future. It has been a revelation having Paula as a Counsellor and I would not hesitate to recommend her to others" Counsellor: Paula

July 6, 2017

"Counselling has been a very important learning curve for me both as a trainee counsellor and as a person. It has helped me to build better coping strategies whilst enabling me to see hidden areas I needed to work upon" Counsellor: Paula

July 6, 2017

"Paula put me at ease the first time I saw her, she gave me an excellent service. I was so depressed I never thought I could see a light at the end of the tunnel but after a few short weeks Paula helped me see there was a light it was just finding the right path to take, to get here. So once again I just want to say a Big Thank You" Counsellor: Paula

July 6, 2017

"Learning coping strategies like relaxation techniques and rationalising situations has helped me’. I can be more open with people now about things that are bothering me. I have been able to work on unhelpful behaviours." Counsellor: Paula

July 13, 2017

"Paula has provided incredibly helpful preventative measures, and therapy has allowed me to identify triggers and symptoms. I feel as though I have developed strategies through which to both manage and effectively combat what has been severe bouts of depression. Through engaged discourse and a warm environment, the therapy has been a perspective altering experience. A huge thank you Paula for the support and throughout this process. THANK YOU! It has truly given me confidence moving forward." Counsellor: Paula

July 13, 2017

"Cognitive Behavioural Therapy has helped me gain a better understanding of why I worry and the effects of it. I have developed strategies that are bespoke and work for me. Some subjects were awkward for me to discuss and Paula was clearly non-judgemental." Counsellor: Paula

September 14, 2017

"Cognitive Behavioural Therapy helped me get my life back and gain back my independence.  It has given me the skills to help me control my anxiety in lots of different situations." Counsellor: Paula / October 2017

October 20, 2017

"I have suffered with anxiety and OCD for most of my adult life, but have always just accepted “ this is how I am”.  It was only when a friend recommended Cognitive Behavioural Therapy that I decided I had nothing to lose - I didn’t realise then that it would be one of the best decisions I ever made!  CBT is a great way to help overcome anxiety because while Paula taught me the techniques and gave me the tools to tackle my anxiety, ultimately I had to put what I’d learnt into practice - it empowered ME to make the positive changes to my life.  Paula helped me to finally see that the way my brain works isn’t “stupid” or something I just have to live with; I can challenge the way I think and improve my life so that I control my anxiety, not the other way round!  The CBT was so successful that I made the decision to tackle my fear of flying; with help from Paula and CBT techniques, I have just taken my first flight in 17 years!  This was something I never would’ve imagined I could overcome before I started CBT, and so I can truly say CBT has been life-changing for me.  I would recommended CBT and Paula to absolutely anyone." Counsellor: Paula / October 2017

October 28, 2017

“It helped me deal and recognise my anxieties amd cause.  I was given tools to use when feeling anxious of which there were many which I hopefully will bring into my daily life” Counsellor Paula (CBT)

April 13, 2018

“Helped me to understand the pressure I face and to not bottle them up” Counsellor Paula (Integrative)

April 13, 2018

"It helped me get my life back and gain my independence.  It has given me the skills to help me control my anxiety in lots of situations.” Counsellor Paula (CBT)

April 13, 2018

"Paula was very helpful and easy to talk to, showing empathy and understanding. In addition to the conversations, Paula provided me with materials to take home which we felt would be of benefit both in between sessions and following their completion.” Counsellor Paula (Psychological)

October 24, 2018

"I Have a much better understanding of what is important and how to prioritise my time for me  then to look after others. It was excellent, I felt safe & could speak openly& honestly with Paula. I have learnt if I look after myself & make time for me. I can then help others in a better way. Also the breathing exercises help when I can’t sleep or I need to relax".

January 29, 2024

"I have never previously experienced a mental health issue before. Since working together, my depression and anxiety has vastly reduced; my overall mood is far better and I feel more like my normal self. Paula has helped me to identify and articulate this in order to address the issues and the root cause (work) and I now feel more informed and confident in myself and my abilities to handle those issues, emotions and the negative thoughts; so that I can spot them when they arise and use the tools and techniques I have learned, before they take me down".     "I wasn’t sure what to expect at first. How could I explain what I was experiencing when I couldn’t explain or say it to myself or those closest to me? It was certainly not easy for me and it took time – I had to be patient with myself! It wasn’t a case of waving a magic wand; but, having worked through all the different aspects that bought me to this point in my life, and getting the tools, techniques and knowledge to help me understand what bought me to Paula, I now feel I am able to handle those emotions, thoughts, feelings and challenges. I also now know why I was no longer able to ride those setbacks and difficulties that previously never caused me a concern". "I value the independent, non-judgemental ear and non-critical voice of reason and guidance. I am certain that I could not have come through this period without the help Paula has given me". Thank you.

January 29, 2024

Mission Statement

Our mission is to work with you towards improving your mental health and wellbeing.

We believe the therapeutic relationship should be built upon trust, respect and honesty.

As therapists we endeavour to plan an individual programme of support that will meet your needs. We will be truly interested in your recovery and wellbeing.


We will remain true to you and true to our mission.

We adhere to the British Association for Counselling and Psychotherapy Ethical Framework for Good Practice and the British Association for Behavioural and Cognitive Psychotherapy Standards of Conduct, Performance and Ethics in the Practice of Behavioural and Cognitive Psychotherapy.

For more information see: www.bacp.co.uk & www.babcp.co.uk


Always Listen First

Your therapist will offer you an approach tailored to your individual needs. We will provide you with a safe, confidential space in one of our comfortable locations near to you.

Together we will explore how you think and feel about the issues you want to discuss.  This may not change external circumstances or other people, however it can assist you to develop improved coping strategies and manage your problems more effectively. 

You can benefit from our experience - whoever you are and whatever your reason for wanting to improve your outlook.